Speaker:
Natasha Rock
Remote Support Group Lead - APAC
3:00 PM - 4:00 PM IST - 60 MinIs your remote support solution meeting today’s needs?
Remote support tools have long been a staple of support operations and an indispensable tool to diagnose, troubleshoot, and fix a customer’s technical issues. Over time, these important tools have evolved to support a growing array of device types, operating systems, and use cases.
As the world returns to some sense of normalcy, many call centers are taking stock of their existing technology to determine if their current toolset safeguards end users and empowers support agents. This is being done with the goal to overcome the new set of challenges created by flexible work and to deliver exceptional customer experience.
Recognising this, CRN India (The Indian Express Group) has partnered with GoTo to conduct a live webinar on "The right remote support tools : Make or Break Businesses". We are waiting for you!
Remote Support Group Lead - APAC
CRN is the premier provider of IT channel media and events. We build go-to-market strategies that drive partner recruitment and enablement while creating customer demand.Our unmatched breadth and depth of global media and event brands combined with 35 years of experience and engagement has helped us build unparalleled audience loyalty and credibility.